Insurance Claims
Specialist Timber Reinstatement for Insurance Claims
With over 30 years working within the insurance sector, we provide professional validation reports and carry out full reinstatement works to the highest industry standards — for fire, flood, and accidental damage nationwide.
Your Trusted Partner in Timber Reinstatement
We have been working within the insurance sector for over 10 years, providing validated professional reports for insurance companies and carrying out reinstatement and restoration works inline with industry standards.
Our team is uniquely positioned to handle both minor and major reinstatement works on a national basis. From a single scratched floor to a full fire-damaged property, we deliver the same standard of care and craftsmanship on every job.
We work directly with insurers, loss adjusters, and policyholders — providing clear, detailed reports that support the claims process and carrying out the agreed works to the highest possible standard.
Types of Damage We Cover
Fire & Smoke Damage
Fire and smoke can cause devastating and wide-ranging damage to timber floors, staircases, joinery, and furniture. We assess the full extent of damage, provide a detailed validation report, and carry out all agreed reinstatement works — from sanding and refinishing to full replacement where necessary.
- Full site assessment and professional validation report
- Smoke and soot removal from timber surfaces
- Structural and cosmetic reinstatement of floors and joinery
- French polishing and finishing to match original specification
Flood & Water Damage
Water ingress — whether from flooding, burst pipes, or leaks — causes timber to warp, swell, and delaminate. We provide rapid response assessments and carry out full reinstatement, including drying, sanding, and refinishing or replacement of affected timber.
- Rapid response site visits and damage assessment
- Moisture testing and drying recommendations
- Sanding and refinishing of water-damaged floors
- Full replacement of irreparably damaged timber sections
Accidental Damage
Accidental damage to timber floors, staircases, and furniture is one of the most common insurance claims. We carry out onsite smart repairs and full restoration works, matching the original finish as closely as possible to leave the property looking as good as new.
- Onsite smart repairs for localised damage
- Colour and finish matching to existing timber
- Full floor sanding and refinishing where required
- Staircase and joinery restoration
How It Works
A straightforward process from first contact to completed reinstatement.
Initial Contact
Get in touch by phone or email. We'll take details of the damage and arrange a convenient time for a site visit.
Site Assessment
One of our specialists visits the property to assess the full extent of the damage and document their findings.
Validation Report
We produce a detailed professional report for the insurer or loss adjuster, outlining the damage and the recommended scope of works.
Agreed Works
Once the claim is approved, we schedule and carry out all agreed reinstatement works to the highest industry standard.
Completion
Works are completed to your satisfaction. We leave the property clean, tidy, and restored to its pre-loss condition.
Need a Validation Report or Reinstatement?
Whether you're an insurer, loss adjuster, or policyholder — contact us today to arrange a site visit or discuss your requirements.